Your Audience. Your Data.
Full access to participant data — names, emails, purchase history, custom question responses — with CSV export, smart segments, and auto-tagging. Every registration grows your database.
Full data access on all plans. Smart segments on Elevate and Amplify
The Problem
Your Data Shouldn't Be Held Hostage
Most platforms restrict access to your own audience data. That ends here.
Other Platforms
Your audience is treated as their asset, not yours.
- Registration platforms lock your data behind paywalls or restrict access entirely
- Customer data scattered across spreadsheets, email lists, and payment processors
- No way to identify returning athletes or your most valuable participants
- Manual data entry and copy-pasting between tools for every race
The EnduranceFinder Way
Full ownership with zero restrictions on any plan.
- Full access to all customer data on every plan — names, emails, history, and more
- One unified database that grows with every registration across all your races
- Auto-tagging identifies VIPs, repeat athletes, new registrants, and ambassadors
- One-click CSV export of all customers or any filtered segment
Automatic
How It Works
Your athlete database grows with every registration — zero setup
Register Athletes, Build Your Database
Every registration automatically adds the participant to your customer database. Names, emails, phone numbers, and custom question responses are captured and stored. Your audience grows with every race.
Auto-Tagging Identifies Your Best Customers
EnduranceFinder automatically tags customers based on behavior: VIP (spent $500+ or attended 5+ races), Repeat (2+ races), New (purchased in last 30 days), and Ambassador (3+ races and $300+ spent).
Export & Segment Anytime
Export your entire customer list or any filtered segment as CSV with one click. Build smart segments using 20+ filterable fields with AND/OR logic. Search by name or email, sort by spend, tickets, or recency.
Features
Everything You Need to Know Your Audience
Rich profiles, behavioral tags, smart segments, and one-click export.
Customer Profiles
Full profiles with purchase history, activity timeline, notes, and lifetime stats. See every interaction at a glance.
Smart Auto-Tags
Behavioral tags assigned automatically: VIP for top spenders, Repeat for loyalists, New for recent buyers, Ambassador for power fans.
Segment Builder
20+ filterable fields with AND/OR logic. Create segments by spend, location, purchase behavior, engagement, and more.
CSV Export
One-click export of all customers or any segment. Includes name, email, tickets purchased, total spend, location, and dates.
Smart Segments
Slice Your Audience Any Way You Want
20+ filterable fields with AND/OR logic. Save, re-use, and export any segment as CSV.
Customer Details
7Email, Name, City, State, Phone
Loyalty Metrics
6Tickets, Orders, Spend, Events Attended
Purchase Behavior
4Events, Price Levels, Categories, Avg Price
Engagement
4Email Opens, Affiliate, Ambassador, Tips
Auto-Tag Criteria
Spent $500+ OR attended 5+ events
Attended more than 1 event
First purchase within 30 days
3+ events AND $300+ spent
Customers
1,247
Returning
42%
Avg Tickets
2.3
Revenue
$48.2K
12 tickets
6 tickets
3 tickets
1 tickets
Who It's For
Database Equity for Every Race Director
Every registration is a relationship earned — own it
Marathons & Trail Races
Identify your most loyal athletes across events. Export VIP lists for early-access registration windows.
Training Programs
Track returning athletes across training series. Segment by attendance for loyalty pricing.
Race Expos & Conferences
Build sponsor-ready participant profiles. Export demographics and engagement data for partnership decks.
Running Clubs & Groups
Watch your community database grow with every race. Tag ambassadors who spread the word.
Multi-City Race Series
Geographic segmentation shows where your athletes live. Target marketing to your strongest markets.
Membership Orgs
Track lifetime value per member. Auto-tag VIPs and create segments for renewal campaigns and upsells.
“After three years on Active.com, I had no idea who my athletes were. Six months on EnduranceFinder and I have 2,400 contacts organized by spend, frequency, and location. I export my VIP segment every month for early-registration emails. It’s a game changer.”
— Mark Torres, Pacific Coast Race Series
Pricing
Full Data Access on Every Plan
Customer profiles and CSV export are free on all plans. Smart segments and advanced filtering unlock on Elevate.
Elevate
Full customer management + segment builder
per ticket (+ Stripe fees)
- Everything in Starter (free), plus:
- Smart segment builder with 20+ fields
- AND/OR condition logic
- Save, edit, and reuse segments
- Export segments as CSV
- Advanced customer sorting & filtering
- Customer engagement metrics
- Auto-tag filtering (VIP, Repeat, New, Ambassador)
Starter
Full data access + CSV export — free forever
free forever (Stripe fees only)
- Full customer data access
- Customer profiles with purchase history
- Auto-tagging (VIP, Repeat, New, Ambassador)
- CSV export of all customers
- Search by name or email
- Sort by spend, tickets, events, or date
- Customer notes & activity timeline
- Process refunds & resend confirmations
No hidden fees. Payment processing (Stripe) fees apply separately. All plans include a 14-day free trial. No credit card required.
Got Questions?
Frequently Asked Questions
Everything you need to know about customer data and export
More Tools
Explore More Features
Customer data is just the beginning. Discover tools built for race directors.
Analytics & Reporting
Real-time dashboards with revenue, events, audience, and AI insights.
Learn moreEmail Sequences
Automated 4-touch email sequence that increases attendance 20-40%.
Learn moreAffiliate Engine
Turn your community into promoters with automatic tracking and commissions.
Learn moreAbandoned Cart Recovery
Recover lost sales with warm, multi-channel reconnection sequences.
Learn moreCustom Questions
Collect attendee info at checkout with custom form fields.
Learn moreCoupon Codes
Create percentage, flat-rate, BOGO, and comp ticket codes with usage limits.
Learn moreZero-Login Scanner
Turn any smartphone into a ticket scanner with no app or login required.
Learn moreWaitlist / Notify
Capture pre-sale interest and auto-fill sold-out cancellations.
Learn morePost-Event Tip Jar
Let attendees express gratitude with artist-branded tip pages.
Learn moreEvery Registration Grows Your Community
Stop renting your audience from other platforms. Build a database you own — with full access, smart segments, and zero restrictions.