96% Leave Without Registering. We Bring Them Back.
Visitor Recovery automatically follows up with interested athletes who browse your marathon, ultra, or triathlon — then leave without registering. Built into EnduranceFinder's race registration platform.
Available on Elevate and Amplify plans
The Challenge
Why Do Athletes Leave Without Registering?
Most athletes aren't rejecting your race — they're just not ready yet. Training readiness, timing, and logistics all play a role.
Without Recovery
96% of your race page visitors vanish without a trace. No way to reconnect, no second chance.
- Athletes leave and are gone forever — no way to reconnect
- Generic popups feel pushy and erode trust with athletes
- No visibility into who browsed but didn't register
- Lost revenue from athletes who just needed more time
The EnduranceFinder Way
A respectful invitation to stay connected — perfectly timed reminders that honor the athlete's decision process.
- Exit-intent detection captures interest at the perfect moment
- Gentle, respectful opt-in honors the athlete's decision process
- Automated reminders keep your race top of mind
- Optional gratitude discount rewards decisive action
Automatic Recovery
How It Works
Enable once in your dashboard, capture interest forever. We handle the rest automatically.
Athlete Browses Your Race
Someone discovers your marathon, ultra, or triathlon and wants to learn more. They explore the race page but aren't ready to commit just yet.
Exit Intent Detected
As they move to leave your race page, a gentle modal appears — not a pushy popup, but a warm invitation to receive reminders when they're ready to commit.
Reminders Flow Automatically
Beautifully designed emails keep your race present until they're ready. If enabled, a 24-hour gratitude discount creates gentle urgency. Three integrated channels honor consent and pacing.
Complete Coverage
Two Recovery Systems, One Platform
Visitor Recovery and Cart Recovery work together to capture interest at every stage of the athlete journey.
Visitor Recovery
Captures the 96% who browse your race page but leave before starting registration. Exit-intent detection triggers a gentle opt-in modal.
Before RegistrationCart Recovery
Recovers athletes who started registration but didn't complete payment. Automated email and SMS sequences bring them back to finish.
After Registration StartedTwo Pathways
The Automated Reminder Journey
Choose the approach that matches your race's strategy. Both pathways run entirely on autopilot.
With Gratitude Discount
Immediately
Thank-you email with exclusive 10% discount link (expires in 24 hours)
12 Hours Later
Gentle reminder that their gratitude discount is halfway to expiring
22 Hours Later
Final reminder — 2 hours left to claim their gift and register
Reminders Only
7 Days Before Race
Warm reminder that your marathon, ultra, or triathlon is approaching
24 Hours Before
Final invitation — last chance to secure their spot in your race
Who It's For
Built for Endurance Events
Races that require consideration before registration benefit most from respectful, automated visitor recovery
Marathons & Half-Marathons
Athletes need to check training schedules, request time off, and budget for race day. Recovery keeps your race top of mind.
Ultra-Endurance Events
Ultra runners often need weeks to commit to a 50K, 100-miler, or multi-day stage race. Reminders honor their timeline while keeping the door open.
Triathlons & Duathlons
Multi-discipline athletes want to evaluate the course and coordinate training. A gentle reminder brings them back when they're ready.
Obstacle & Trail Races
First-time racers may need time to research the course and difficulty. Reminders help them take the step.
Multi-Day Stage Races
Multi-day events with travel and significant investment require extended consideration. Stay present during the decision process.
Running Clubs & Group Entries
Athletes coordinate with training partners for months before registering. Recovery bridges the gap between discovery and commitment.
“We recovered over 200 registrations from athletes who would have simply disappeared. The opt-in modal is so respectful — it perfectly matches our race brand. This is what smart marketing looks like.”
— Jake Torres, Cascade Mountain Ultra Series
Pricing
Unlock Visitor Recovery
Visitor Recovery is available on Elevate and Amplify plans. All plans include unlimited races, the Scanner App, and instant Stripe payouts.
Elevate
Everything you need to fill every race to capacity.
per registration (+ Stripe fees)
- Everything in Starter (free), plus:
- Visitor Recovery automation
- Abandoned cart recovery (email)
- Registration categories
- Race results tracking
- Age group management
- Affiliate marketing engine
- Automated nudges & reminders
Amplify
AI marketing + access to thousands of athletes
per registration (+ Stripe fees)
- Everything in Elevate, plus:
- SMS + Meta Retargeting recovery
- AI Meta Ads (FB/IG) campaigns
- Athlete network access
- Lookalike & retargeting audiences
- Brand ambassador program
- Direct mail campaigns
- Priority support
No hidden fees. Payment processing (Stripe) fees apply separately. All plans include a 14-day free trial. No credit card required.
Got Questions?
Frequently Asked Questions
Everything you need to know about visitor recovery for endurance races
More Tools
Explore More Features
Visitor Recovery is just the beginning. Discover tools built for race directors.
Smart Dynamic Pricing
Automatic price adjustments based on demand, timing, and inventory — early bird to last-minute, hands-free.
Learn moreAbandoned Cart Recovery
Automatically recover 15–25% of abandoned purchases with multi-channel email, SMS, and Meta retargeting.
Learn morePost-Event Tip Jar
Let attendees express gratitude after the event with beautiful, artist-branded tip collection pages.
Learn moreTicket Categories
Organize tickets into intuitive, branded groups that reduce decision fatigue and boost conversions.
Learn moreAffiliate Engine
Turn your community into promoters with automatic affiliate tracking and lifetime commissions.
Learn moreAssigned Seating
Interactive seat selection powered by Seats.io with AI-generated seating charts.
Learn moreZero-Login Scanner
Turn any smartphone into a ticket scanner. Volunteers can scan without accounts or training.
Learn moreCoupon Codes
Create percentage, flat-rate, BOGO, and comp ticket codes with usage limits and real-time tracking.
Learn moreUpsells & Add-ons
Offer VIP upgrades and workshops at checkout. Upsell related events across 5 post-purchase touchpoints.
Learn moreWaitlist / Notify / Remind
Capture pre-sale interest, nudge hesitant visitors, and auto-fill sold-out cancellations.
Learn moreStop Losing 96% of Your Athletes.
Every interested athlete is an unfinished conversation. Let EnduranceFinder gently bring them back — automatically, respectfully, and effectively.